INSTORE PICKUP
You can collect your purchased products directly from our store located at 38 Langtree Avenue,
Mildura Victoria completely free of charge.

AUSTRALIAN SHIPPING
Orders will be dispatched within 24 hours of placement or the next business day. A flat rate of $10 shipping is charged on all orders* Any orders over $150 are shipped free of charge* Orders are shipped via Australia Post.
In most cases orders will be received within 2-5 business days of shipping. Deliveries to remote locations may take longer.

Please Note: *Larger items are measured on the cubic weight and may incur an extra fee. If an extra fee is payable we will contact you to confirm payment before your order is dispatched. You will then have the option of changing or cancelling your order.

INTERNATIONAL SHIPPING
Orders will be dispatched within 48 hours of placement. Orders are shipped via Australian post Air mail, Australian Express post with a tracking number. Generally orders will be received between 5 – 14 business days, although certain destinations may take longer. International shipping has a flat rate of $30.

Please Note: *Larger items are measured on the cubic weight and may incur an extra fee. If an extra fee is payable we will contact you to confirm payment before your order is dispatched. You will then have the option of changing or cancelling your order.

RETURNS
If you purchase an item that you are not satisfied with, please return the unworn, unused product with the original tags still attached within 7 days of receiving it.

We reserve the right to not accept the item back if we feel that the item has been used or if the item has been damaged. All sale items are final. We do not accept returns on sale items.
To return an item please email us (online@pfak.com.au) or phone (03 5022 9982)